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data policies and practices. to our valued customers, kofax technical support may need to request, on a case-by-case basis, originals and/or copies of customer data in order to troubleshoot, identify, and resolve customer reported support incidents. this data may be requested in the form of original paper
which had previously been identified by our customer. this confidential data will be removed from the kofax contact relationship management system [ ] , email [ ] , ftp [ ] , shared network storage, or employees' local storage, or destroyed in the case of data received on electronic media, original paper...
https://knowledge.kofax.com/General_Support/Support_Details/002-Customer_Data_Policies_and_Practices